TACS Ltd have been re-accredited with the Matrix standard for a third consecutive time with positive strengths identified as an outcome of the assessment. Pam Crawford, the Matrix Assessor assigned to carry out the assessment, held interviews with TACS Ltd staff, employers and learners. Subsequent feedback established that effective service delivery is a key strength of the organisation with learners currently on programme commenting;
‘Everything was delivered in a very professional and well structured way.’
‘Expectations were made really clear but in a really positive engaging way. I am super happy with my experience and would recommend 100%.’
Partnership work was also identified as a key strength. Partners consistently described their professional relationship with TACS Ltd as excellent, positive, responsive, well informed and understanding of their needs.
‘TACS Ltd really looks at what we need. They really tailor to what I want.’
‘TACS Ltd are flexible and aware of our timelines. They don’t put too much on us and ensure what we deliver is achievable.’
The company will continue to provide this quality and bespoke service while continually developing the IAG service.